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Legal Information

Terms & Conditions

Important legal information regarding our services, policies, and your rights as a client of NexGen Publishings.

Last updated: February 26, 2026

Copyrights

Our company philosophy is to grant you ownership of the content we deliver under the terms below. The final product we created has no rights; you can utilize it in whatever you see fit.

Payment

We demand full payment in advance for any services we render, with the client being partly responsible for financing the tax.

Revision

Our 14-day time limit for revisions can also be extended in the case of exceptional circumstances. The following categories apply to the turnaround time for revisions:

  • Urgent (24h): Turnaround time shall be 24 hours.
  • Standard (24-48h): Turnaround time shall be 48 hours.
  • Extended (>48h): Turnaround time shall be 72 hours.

Conditions for a Project

Before starting the job, NexGen Publishings conducts one-on-one conversations with each client to review requirements. Based on our established terms, we ensure to communicate any service variances to you immediately.

Refund Procedure

Your refund will be handled after the deduction of transactional charges ($150 or 10% of the purchase price, whichever is smaller), provided you request a refund before submitting your Work.

After the purchase but before 90 calendar days have passed, no refunds will be issued. We do not automatically refund services for "Change of Mind."

Partial Refund Tiers:

  • 75% Refund: If requested after manuscript submission but before design work begins.
  • 50% Refund: If requested after design work starts but before final approval.
  • No Refund: Issued upon final approval of the Work.

Terms of Use

Our business disclaims all liability for any losses or damage resulting from careless mistakes made on this website. By accepting our terms, you agree to indemnify the firm and its subsidiaries from third-party claims resulting from your access to or use of the website.


Email & Mobile Phone Policy

1. Consent and Usage

By providing your email address and/or mobile phone number, you consent to receive communication from NexGen Publishings regarding project updates, newsletters, and service delivery.

2. Carrier Charges

Standard messaging and data rates may apply. Please consult your mobile service carrier for details.

3. Stop & Unsubscribe

For emails, click the "unsubscribe" link at the bottom of any message. For SMS, reply "STOP", "Unsub", or "Unsubscribe" to cease communications immediately.


SMS and Email Terms & Conditions

1. Overview

By subscribing, you agree to receive text messages and emails in compliance with 10DLC TCR regulations for the US and Canada.

2. Opt-In Process

SMS Subscription: You may receive a confirmation text asking for consent. Replying "YES" confirms your subscription.

7. Support

If you have any questions, please contact our support team at info@nexgenpublishings.com or call +1 (909) 348-1249.